{"id":21,"date":"2026-08-20T12:49:44","date_gmt":"2026-08-20T10:49:44","guid":{"rendered":"https:\/\/fieldhockeyzone.test\/regulamin\/"},"modified":"2026-08-24T15:28:33","modified_gmt":"2026-08-24T13:28:33","slug":"regulamin","status":"publish","type":"page","link":"https:\/\/fieldhockeyzone.com\/en\/regulamin\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Terms and Conditions of the fieldhockeyzone.com online shop \u2014 effective from the date of publication.<\/em><\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 1. General provisions<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. The fieldhockeyzone.com online shop (the \u201cShop\u201d) is operated by IDEA4ME.PL Sp. z o.o., ul. Sk\u0142adowa 5, 62-023 \u017berniki, Poland, VAT ID PL7773471952, REGON 545055625, entered in the register of entrepreneurs of the National Court Register under KRS number 0001251289 (the \u201cSeller\u201d).<br>2. Contact with the Seller: e-mail sklep@fieldhockeyzone.com, address for returns and correspondence: Field Hockey Zone, ul. Ko\u015bcielna 12a, 88-420 Rogowo, Poland.<br>3. These Terms define the rules for concluding sales agreements via the Shop and the rights and obligations of the Seller and the Customer.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 2. Orders<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. Orders can be placed via the Shop 24 hours a day, 7 days a week.<br>2. An order is placed by adding products to the cart, selecting the delivery and payment method and confirming the order with the button that creates an obligation to pay.<br>3. The sales agreement is concluded when the Seller confirms acceptance of the order to the Customer's e-mail address.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 3. Prices and payments<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. Prices in the Shop are given in Polish zloty (PLN) and include VAT.<br>2. The binding price is the price at the moment the order is placed.<br>3. Payments are handled by Tpay (Krajowy Integrator P\u0142atno\u015bci S.A.). Available methods: BLIK and fast online bank transfer (PBL).<br>4. An order unpaid within 3 business days may be cancelled.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 4. Delivery<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. Deliveries are made within Poland by courier (DHL or DPD). Delivery methods and costs are described on the page <a href=\"\/en\/dostawa-platnosci\/\">Shipping &amp; Payments<\/a>.<br>2. A paid order is shipped within 24 hours on business days, provided the product is in stock.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 5. Withdrawal from the agreement (returns)<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. A consumer may withdraw from the agreement without giving any reason within <strong>30 days<\/strong> of receiving the goods (a period voluntarily extended by the Seller beyond the statutory 14 days).<br>2. The details of the return procedure are described on the page <a href=\"\/en\/zwroty-reklamacje\/\">Returns &amp; Complaints<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 6. Complaints<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. The Seller is liable for the conformity of the goods with the agreement under the rules of the Consumer Rights Act.<br>2. Complaints should be submitted by e-mail to sklep@fieldhockeyzone.com or in writing to the warehouse address. The Seller handles complaints within 14 days.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 7. Personal data<\/h2>\n\n\n<p class=\"wp-block-paragraph\">The controller of Customers' personal data is the Seller. The rules of data processing are described in the <a href=\"\/en\/polityka-prywatnosci\/\">Privacy Policy<\/a>.<\/p>\n\n\n<h2 class=\"wp-block-heading\">\u00a7 8. Final provisions<\/h2>\n\n\n<p class=\"wp-block-paragraph\">1. In matters not covered by these Terms, Polish law applies, in particular the Civil Code and the Consumer Rights Act.<br>2. After exhausting the complaint procedure, the Consumer may use out-of-court methods of resolving consumer disputes. Information on the available bodies and procedures is available at <a href=\"https:\/\/polubowne.uokik.gov.pl\/\" rel=\"nofollow\">polubowne.uokik.gov.pl<\/a>.<br>3. The Seller reserves the right to amend these Terms; orders placed before an amendment are governed by the version in force on the day the order was placed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"fhz-formularz-odstapienia\">Appendix: model withdrawal form<\/h2>\n\n\n<p class=\"wp-block-paragraph\"><em>(complete and return this form only if you wish to withdraw from the contract)<\/em><\/p>\n\n\n<p class=\"wp-block-paragraph\">Addressee: IDEA4ME.PL Sp. z o.o. \/ Field Hockey Zone, ul. Ko\u015bcielna 12a, 88-420 Rogowo, Poland, e-mail: sklep@fieldhockeyzone.com<\/p>\n\n\n<p class=\"wp-block-paragraph\">I\/We(*) hereby give notice that I\/We(*) withdraw from my\/our contract of sale of the following goods: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nDate of conclusion of the contract \/ of receipt(*): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nOrder number (optional helper field): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nName of consumer(s): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nAddress of consumer(s): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nSignature of consumer(s) (only if this form is submitted on paper): &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<br>\nDate: &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n\n\n<p class=\"wp-block-paragraph\">(*) Delete as appropriate.<\/p>","protected":false},"excerpt":{"rendered":"<p>Regulamin sklepu internetowego fieldhockeyzone.com \u2014 obowi\u0105zuje od dnia publikacji. \u00a7 1. Postanowienia og\u00f3lne 1. Sklep internetowy fieldhockeyzone.com (dalej: \u201eSklep&#8221;) prowadzony<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":5,"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":3851,"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/pages\/21\/revisions\/3851"}],"wp:attachment":[{"href":"https:\/\/fieldhockeyzone.com\/en\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}